01Payment Processing
Payment processing is intended to be provided through Stripe and is currently pending Stripe’s review and approval for payment activation. Once approved and activated, payments will be securely processed by Stripe. WorldORA does not store or process complete payment-card numbers or CVVs on its servers; sensitive card credentials are handled directly by the payment provider in accordance with applicable PCI-DSS requirements.
02Digital Product Nature
WorldORA products are supplied digitally rather than shipped as physical goods. Access and delivery can therefore occur shortly after an accepted order.
03Refund Eligibility
The definitive eligibility rules and request period require owner approval and will be presented before WorldORA accepts payment. Nothing in this policy limits refund or cancellation rights that cannot be excluded under applicable law.
04Requests That May Require Review
Duplicate charges, failure to receive access, corrupted or inaccessible files, and unresolved technical delivery problems should be reported with the relevant order information. These circumstances do not create an automatic promise until the final rule is approved, but they will be addressed under the published terms and applicable law.
05Non-Refundable Situations
Any exclusions for downloaded files, change of mind, compatibility, misuse, or unauthorized sharing require owner and legal approval. Product specifications and the final exclusions must be visible before purchase.
06Technical Issues
Report an access or file problem promptly and include enough information to identify the product and issue. WorldORA may first attempt a replacement file, corrected access, or reasonable troubleshooting where appropriate.
07How to Make a Request
A monitored refund email and required request information must be designated before WorldORA accepts orders. Until then, use the verified phone or postal address below and do not include payment-card details.
08Request & Processing Timeframes
No request window or processing deadline has been approved. The final timeframe must be published before orders are accepted and may be affected by the payment provider and applicable law.
09Legal Exceptions
WorldORA will honor mandatory statutory remedies and other rights that cannot be limited by contract.
10Chargebacks & Payment Disputes
Contact WorldORA first where practical so an order or access issue can be reviewed. This does not remove any non-waivable right to contact a payment provider or financial institution.